Where is my order

[Steve Henderson 0]

Order has been in for almost a month sent five messages on website no answer at all

[S.DeYoung 968]

Order number usually helps. When and what did you order?

[Steve Henderson 0]

VIEW ORDER DETAILS / REORDER

ORDER #4458

Order Date:

24th Jun 2014

Order Status:

Awaiting Fulfillment

[altoncustomtech 773]

What did you order?  If it was an SSA sub you did read that there's a 21+ "BUSINESS DAY" wait time, right?

 

I placed an order for a pair of 10" DCON'S on the 30th of June and don't expect to see them for another two or three weeks.  Have patience, the hand built goodness will get to you when it's done being built.

[Steve Henderson 0]

4 fi ib 18's

[altoncustomtech 773]

Ah, I see.  I would imagine that with the sale they've had going on that they are very likely backed up pretty bad.  It's true they're not the best at updating build times on the site, but it's worth the wait.  My Q's have been the best subs I've spent money on EVER.  I should be able to say the same about my SSA XCON soon as well.

[swift 501]

I have never received a sub from FI in less than 30 days. 

[Steve Henderson 0]

Thanks for the response guys

[Steve Henderson 0]

Should I expect 45 or 60 days any idea

[swift 501]

30-45 is normal

[Notorious97200 339]

About 1.5 month for my Zcon : I live in a foreign country, with 10 shipping days. So you should not wait too long.

My order was made during sales, so it was longer as usual.

 

Don't even try to send emails, just wait. It's hard, but worth it !

[Steve Henderson 0]

Well I was told in a message the subs would be shipped last wed. Still no tracking number, no follow up message, and no answer to my message. I guess they are so busy or the product is so bad ass that no customer service is required.

[swift 501]

Well I was told in a message the subs would be shipped last wed. Still no tracking number, no follow up message, and no answer to my message. I guess they are so busy or the product is so bad ass that no customer service is required.

Lmao, join the crowd man. I think we all felt like that at some point who has bought FI subs. But once they arrive you will be a happy customer. Even though I dont run FI anymore they do make badass subs. 

 

Dont be suprised if they are sitting on your porch when you get home. Hell I think one time they sent me a tracking number after the sub arrived at my house. haha

[Sencheezy 689]

Yeah man, wait time is to be expected. You will enjoy the build quality for sure.