One of The Best Built Enclosures Ever by FATBOX USA : )

[THX_Elite 26]

Just got this bad boy in today, from Fatbox USA...I must say it is the best box I've ever seen built and was done by the head owner of Fatbox himself and is signed by him for me! Not only is it VERY well built, and stunningly BEAUTIFUL, It is a BEAST at 100lbs!!!  ALL 1" industrial MDF made in USA with a 2" front panel!!

 

Edited March 25, 2014 by THX_Elite

[altoncustomtech 773]

Looks like a very nice enclosure!  Should do that BL very well when you get it.

[Sencheezy 689]

Looks damn good.

[THX_Elite 26]

Looks like a very nice enclosure!  Should do that BL very well when you get it.

Thanks Alton, That is exactly why I picked this specific enclosure!

[THX_Elite 26]

Thank you too Sen It is soo gorgeous!  I recommend Fatbox USA hands down to anyone!  I'm surprised the owner of the company took my project under his own wing and signed it for me!  I looooove it!

Edited March 25, 2014 by THX_Elite

[blowthemup 21]

Hows there reputation?

Edited March 25, 2014 by blowthemup

[jcarter1885 995]

Did he sign just yours or does he sign all of his boxes?

 

Nice enclosure by the way

[THX_Elite 26]

Hows there reputation?

They have a Flawless Reputation!  They are ALWAY's available and more than happy to answer your phone calls and any questions you may have from 9am to 9pm eastern time, they also are willing to customize any of there designs to your liking!  I Truely, Truely, reccomend them for their excellent customer service and attention to detail in there enclosure builds!  They have been doing it for 20+ years!  The owners Name is Steve, feel free to call them and tell them Jesse Short sent you! 

 

Fatbox USA,

1 (765) 421-5821

http://www.fatboxusa.com/

[THX_Elite 26]

Did he sign just yours or does he sign all of his boxes?

 

Nice enclosure by the way

Thank you : )  He just signed mine!  He took my build under his wind and did it all himself, not sure why but man am I one Happy Customer!

Edited March 25, 2014 by THX_Elite

[blowthemup 21]

 

Hows there reputation?

They have a Flawless Reputation!  They are ALWAY's available and more than happy to answer your phone calls and any questions you may have from 9am to 9pm eastern time, they also are willing to customize any of there designs to your liking!  I Truely, Truely, reccomend them for their excellent customer service and attention to detail in there enclosure builds!  They have been doing it for 20+ years!  The owners Name is Steve, feel free to call them and tell them Jesse Short sent you! 

 

Fatbox USA,

1 (765) 421-5821

http://www.fatboxusa.com/

 

Thanks Jesse, im not quite ready yet but been looking for a good box builder for when I am.

[THX_Elite 26]

 

 

Hows there reputation?

They have a Flawless Reputation!  They are ALWAY's available and more than happy to answer your phone calls and any questions you may have from 9am to 9pm eastern time, they also are willing to customize any of there designs to your liking!  I Truely, Truely, reccomend them for their excellent customer service and attention to detail in there enclosure builds!  They have been doing it for 20+ years!  The owners Name is Steve, feel free to call them and tell them Jesse Short sent you! 

 

Fatbox USA,

1 (765) 421-5821

http://www.fatboxusa.com/

 

Thanks Jesse, im not quite ready yet but been looking for a good box builder for when I am.

 

No problem, I 100% guaruntee his work and customer satisfaction!, they are a bit pricey on shipping but it is soooooo worth the money, I can't even begin to elaborate just how worth it these builds are!

Edited March 25, 2014 by THX_Elite

[blowthemup 21]

I was thinking of using Dave The Box Guy but I hear he takes a long time. 

[THX_Elite 26]

I was thinking of using Dave The Box Guy but I hear he takes a long time. 

I got mine built and shipped in around two weeks but you gotta understand the care and hard work these guys put into these enclosures   I KNOW the wait, and at least the wait with Fatbox USA was absolutely worth it, and honestly for this calibur of enclosure, was nothing in terms of time.  They cure them in a hot room for as long as they can to make these things are indestructable!

Edited March 25, 2014 by THX_Elite

[sharky1269 0]

Before you order from FatboxUSA run an experiment.  Send an email and see if you get a response, ever.  

The owner is probably a good guy who wants to do right by his customers, but these days he tends to over promise and under deliver.

My money and order went into a black hole.   After weeks of excuses and broken promises for a box that never shipped I eventually had to go back to Paypal and file a dispute to get my money back.   Probably lot of people have had better luck.   But the lesson I learned is to do business with someone who has an on-line reputation they care about maintaining.    You won't find Fatbox on yelp or mentioned many places.

Maybe your odds are 50/50 with them.

[tee83 0]

I echo sharky1269's comments above....

I sent FatBoxUSA an email on November 1st, two weeks went by without a reply. On November 14th, I sent another email asking if anyone checks email at this company.. Finally, I got a response. I should have taken that as a huge red flag and walked, but I decided to place an order based on the recommendations I had read and sent them my payment via PayPal. I knew the box would take a little while to build, so I went about my regular daily business. About two weeks later I receive an email stating that my enclosure has been built and will be curing in the hot room for the next 24 hours, after which it will be pulled out for carpeting and shipping. This is where the fun begins......... For two weeks AFTER receiving the email from FatBox saying my enclosure is done, I keep getting the runaround and being told "Your enclosure is shipping tomorrow, I will send you the tracking details later today"..... then nothing but crickets. Emails are not returned. Phone calls are handed off and callbacks are promised, no one follows through. They do not proactively follow up with customers to let them know there are delays, or even what the REAL issue is. (How can there be a delay if the damn thing is built already? More lies). I even spoke directly with Steve and he just blew me off as well... Absolutely atrocious customer service. If you're going to tell your customer that their item is ready and is about to ship, you had better be damn sure you follow through with it or have a clear explanation as to what the delay is. You don't IGNORE a PAYING customer... that makes you look like a scammer.

I finally had to file a dispute through PayPal to get my money back because they wouldn't even reply to the emails I sent.... Absolutely disgusting.

So in short, FatboxUSA:

- Does not communicate with customers
- Acts as if customer service is a burden (god forbid you should have to answer the phone or an email!)
- Lies and excuses for everything
- Cannot deliver on their promises

There are tons of other box builders on line... go purchase something from a company that actually cares about their customers. If there were actual Google or Yelp reviews for FatBox, I wouldn't even give them one star.
 

Edited December 16, 2016 by tee83

[THX_Elite 26]

Ahhh Maann, I'm sorry to hear about the sharp decline in his business practices.  I noticed recently as well that he has sharply increased prices.  Not good.  

I have no experience with the products but I do with personal communication with these companies on Facebook:

Acoustical Designs Inc. <my favorite.  They are very communicative and accommodating...Prices are hard to beat on any box plan you bring to them and shipping is reasonable for sure.

and

Sound Mekanix Customs

[tee83 0]

Yeah it is unfortunate because the finished enclosures that I have seen online looked absolutely amazing. I don't doubt the product at all, but the way they operate their business leaves a lot to be desired. Unfortunately if they keep this up, they will fade into obscurity real quick. I notice that there is really no info online about them other than a few posts here and there from several years ago... probably a reason for that.

Thankfully I've found a great shop within an hour drive of me who will be building me a custom enclosure along with some other stuff for a very reasonable price.

Edited December 20, 2016 by tee83