someone at the ssa store i have a serious question

[dragon123443 3]

I ordered the xs power I bar 556 through"SoundSolutionsAudio" on amazon. and I received some used products. I am seriously dissapointed. is this person the same as here the SSA store or is this a different seller?

Edited August 26, 2013 by dragon123443

[S.DeYoung 968]

Link to said product?

[dragon123443 3]

let me find it

[dragon123443 3]

http://www.amazon.com/gp/product/B005FYJ98U?ie=UTF8&force-full-site=1&ref_=aw_bottom_links

I got this through my mobile web , not sure if it will work on a computer

[DanP 19]

How much did you pay? On the main page ti says SSA, but theres a few dealers via amazon that sell used products you might of purchased via one of those rather then SSA

Edited August 26, 2013 by DanP

[ricksi30 923]

http://www.amazon.com/gp/product/B005FYJ98U?ie=UTF8&force-full-site=1&ref_=aw_bottom_links

I got this through my mobile web , not sure if it will work on a computer

That is the same SSA I believe. I think that it would ship from XS though, either way if it is the same SSA they will fix the mistake.

[S.DeYoung 968]

That's definitely ssa, how do you know it's used?

[ricksi30 923]

How much did you pay? On the main page ti says SSA, but theres a few dealers via amazon that sell used products you might of purchased via one of those rather then SSA

Good point.

[Aaron Clinton 2,372]

I am sorry to hear that, but something is seriously off, as we do not sell, nor do we stock used XS Power whatsoever.  Can you email me with the return address that was on the shipping box please?

 

aaron @ ssaudio.com

[dragon123443 3]

it is scratched, broken, dented, metal has like black tar. yeah definitely used. brand new packaging though

[dragon123443 3]

I am sorry to hear that, but something is seriously off, as we do not sell, nor do we stock used XS Power whatsoever. Can you email me with the return address that was on the shipping box please?

aaron @ ssaudio.com

[dragon123443 3]

I'll look for it right now when I get home

[Aaron Clinton 2,372]

On it right now.  XS Power has been contacted and this will get resolved very shortly.

[dragon123443 3]

thanks very much bro.

[Aaron Clinton 2,372]

Both Nathan and I emailed you, please check your email.

[dragon123443 3]

thanks Aaron you and Nathan are good people to deal with.

Edited August 28, 2013 by dragon123443

[Tirefryr 1,742]

When I click on the link you provided, it shows the item as being sold by ASA Performance, not SSA.

[dragon123443 3]

look at "more buying options"

doesn't really matter now though

Edited August 28, 2013 by dragon123443

[Aaron Clinton 2,372]

thanks Aaron you and Nathan are good people to deal with.

Thanks for picking SSA and XS Power.  Both of us work really hard on customer support, and want to make sure you get what you ordered.