PXE-H650 issue

[mpunklil 0]

My Alpine PXE-H650 processor will not do a hard reset. According to alpine, I need to hold down the reset button for 10 seconds and it will do a factory reset. This does not happen with mine. I spoke with technical support twice today with no avail.

Does anybody know where I can get a copy of the firmware for it? I really do not want to send my processor to them.

Thanks!

[Impious 1,476]

Can't help much, other that than THIS GUY works for Alpine, I believe on the speaker engineering side but might possibly be able to help.

I assume there are no updates available on Alpine's site? (assuming the 650 even has the option for firmware updates, I have no idea)

Out of curiosity, why the need for a hard reset anyways?