whats going on?

[bre2ts 0]

any one know whats going on with them? i have tried emailing, calling and leaving a message and haven't gotten a response back. i ordered my alt over 2 months ago and was told it was going to ship over a month ago by robbie and still no alt. i have tried every way of contacting them trying to figure out a status but haven't got a response. at the beginning of this purchase i had great communication with them and now it seems theyve dropped off the map.

and my first attempt of contacting them april 30th and i have tried contacting them through out the past 2 1/2 weeks as well. i think i have been more than patient. now i don't want to hear remember theres a time difference. have lived over seas for 2+ yrs now i know about the time difference, i adjust my calls to them. and time differences don'teffect emails.

thanks

[ssh 924]

Posting your name and contact information in here will help them know who you are.

[bre2ts 0]

My Info

Name: brett constantin

Emails: [email protected] [email protected]

Car: 1994 Toyota Surf (4Runner)

Engine Model: 3VZ-E

[Shogen 325]

good luck, saw your post on SMD.... it does get busy for DC Power but they do their best to hash up and get things done... From what we've seen, they aren't perfect... hopefully some good news will come of this...

[DC Power Rob 4]

To my knowledge it was long gone, but after just looking it up I see what the hang up was. We tried to ship it FedEx smart post and had problems getting their system to accept the shipment so it never left.. The problem (internally) was that it showed that it had shipped, so it wasn't on the open sales order list.. I just put it in the open order list and will get it out of here tomorrow one way or the other. I sincerely apologize as I honestly thought this left LONG ago.. Rob

[bre2ts 0]

To my knowledge it was long gone, but after just looking it up I see what the hang up was. We tried to ship it FedEx smart post and had problems getting their system to accept the shipment so it never left.. The problem (internally) was that it showed that it had shipped, so it wasn't on the open sales order list.. I just put it in the open order list and will get it out of here tomorrow one way or the other. I sincerely apologize as I honestly thought this left LONG ago.. Rob

thank you rob..so i should be expecting it within 2 weeks? it needs to ship USPS since its an APO address

Edited May 19, 2011 by bre2ts

[Shogen 325]

good to hear!

[DC Power Rob 4]

thank you rob..so i should be expecting it within 2 weeks? it needs to ship USPS since its an APO address

That is what FedEx's smart post is supposed to be for, shipping to APO's.. It was the first time we tried to use it, and obviously had issues. I will get it sent USPS priority, not a problem at all. I'm sorry for the mixup. Rob

[bre2ts 0]

thank you rob..so i should be expecting it within 2 weeks? it needs to ship USPS since its an APO address

That is what FedEx's smart post is supposed to be for, shipping to APO's.. It was the first time we tried to use it, and obviously had issues. I will get it sent USPS priority, not a problem at all. I'm sorry for the mixup. Rob

thanks man appreciate it

[Godsmack 361]

As a note to Rob,

FedEx Smartpost or anything else FedEx, UPS, or DHl tends to have MASSIVE issues with APO's. Just use USPS in the future for APO's and it will alieviate ALOT of issue for ya brother.

J

[bre2ts 0]

just wanted to follow up with this

[Robert 9]

See told I told you They will iron out the issues sucks things happen but they will help especially here.Thanks DC see you guys around

[bre2ts 0]

Can some one from DC please verify for me that the alternator has shipped

thanks

[bre2ts 0]

Can some one from DC please verify for me that the alternator has shipped

thanks

?

[DC Power Rob 4]

Can some one from DC please verify for me that the alternator has shipped

thanks

?

You have PM... I was actually in the middle of typing it while you were posting this...

[bre2ts 0]

Hey guys received my alt the other day and sent you guys a pm please get back to me. Thanks

[bre2ts 0]

Come on guys

[bre2ts 0]

whats going on guys can i please get an answer? been almost 2 weeks

[Shogen 325]

you got the alt? what happened? wrong one? size? color? is it too much to handle???

[bre2ts 0]

Still waiting on the bracket, the pulley on the dc alt isn't the same as the stock, the plug looks slightly different than stock

[Shogen 325]

oh.. that is stinky

[bre2ts 0]

yea i think i have been quite patient and still getting no answers been almost 2 weeks and still no word from DC

here is the pics i sent rob on may 31st

On surf

Dc alt

[DC Power Kyle 21]

There is nothing wrong with the plug. Disregard the missing wire because its not needed. By the way, I do not see a PM from you in my inbox. Send me whatever other issues you may be having.

[bre2ts 0]

There is nothing wrong with the plug. Disregard the missing wire because its not needed. By the way, I do not see a PM from you in my inbox. Send me whatever other issues you may be having.

pm sent