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mrray13

cancel those credit cards...

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You Can Die...but You Can't Hide

>

> Be sure and cancel your credit cards before you die. This is so

> priceless,

> and so easy to see happening, customer service being what it is today.

>

>

>

> A lady died this past January, and Citibank billed her for February

> and

> March for their annual service charges on her credit card, and then

> added

> late fee and interest on the monthly charge. The balance had been

> $0.00, now

> is somewhere around $60.00.

> A family member placed a call to Citibank:

> Family Member: "I am calling to tell you that she died in January."

> Citibank: "The account was never closed and the late fees and charges

> still

> apply."

> Family Member: "Maybe, you should turn it over to collections."

> Citibank: "Since it is two months past due, it already has been."

> Family Member: So, what will they do when they find out she is dead?"

> Citibank: "Either report her account to the frauds division or report

> her

> to the credit bureau, maybe both!"

> Family Member: "Do you think God will be mad at her?"

> Citibank: "Excuse me?"

> Family Member: "Did you just get what I was telling you - the part

> about her

> being dead?"

> Citibank: "Sir, you'll have to speak to my supervisor."

>

> Supervisor gets on the phone:

> Family Member: "I'm calling to tell you, she died in January."

> Citibank: "The account was never closed and the late fees and charges

> still

> apply."

> Family Member: "You mean you want to collect from her estate?"

> Citibank: (Stammer) "Are you her lawyer?"

> Family Member: "No, I'm her great nephew." (Lawyer info given)

> Citibank: "Could you fax us a certificate of death?"

> Family Member: "Sure." (fax number is given)

>

> After they get the fax:

> Citibank: "Our system just isn't setup for death. I don't know what

> more I

> can do to help."

> Family Member: "Well, if you figure it out, great! If not, you could

> just

> keep billing her. I don't think she will care."

> Citibank: "Well, the late fees and charges do still apply."

> Family Member: "Would you like her new billing address?"

> Citibank: "That might help."

> Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number

> 69."

> Citibank: "Sir, that's a cemetery!"

> Family Member: "What do you do with dead people on your planet?"

>

true story...lol

wheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee :slayer:

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People don't think anymore, the machines do all of the thinking we ever need to do.

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I wonder if they ever got the money...lol

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lmao

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It's like they just didnt get it, like they don't know what death means or something. Her new address will help?

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