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I ordered my sub woofer on the 30th of Dec. and i got an email saying i would be getting my sub on the 7th. But Nothing at all yet. This SUCKS !! :trippy:

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I ordered my sub woofer on the 30th of Dec. and i got an email saying i would be getting my sub on the 7th. But Nothing at all yet. This SUCKS !! :trippy:

From who?

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You should be talking to UPS about this, not tarnishing Fi's reputation.

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I ordered my sub woofer on the 30th of Dec. and i got an email saying i would be getting my sub on the 7th. But Nothing at all yet. This SUCKS !! :trippy:

does the tracking say "in transit" or "billing information recieved"

if it says in transit then you are in business :)

in transit means it's probably still being built or on the way to UPS.

**just my guess's here.

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Yet another person who clicks everything and simply does not read.

"How long will it take to get my sub?

For all Fi subs it is a 3-7 business day lead time. As all drivers are custom made when the order is placed (started the next business day if the order is placed after 12pm). Due to the ever increasing number of daily orders, we have had to change from our initial manufacturing flow process to one that is slightly more flexible and should be stable for the long term regardless of the number of orders received daily.

Once we have received payment (and it has cleared) and the building process begins you will be emailed a tracking number via UPS (Quantum View). It Will say something to the extent of "Billing information received". This means that a tracking number has been assigned to your order, but it has not left the facility left. Please note that the delivery date noted in the email is assumed for same day pick up and is not correct. This will be updated once UPS picks it up and the tracking information will change to "In transit" with the correct estimated delivery date. Delivery time normally runs from 2-6 business days depending on how far you are from our Las Vegas facility."

You are not buying something that is stuck on the shelf collecting dust for a UPS label to be slapped on it and out the door. You are purchasing something that is 100% made to order upon ordering. You also must consider that you ordered during the holiday season (New Years) as well as during CES...which has been going on all week.

Check your tracking information.

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Nick, we should add that to the Fi forum section header.

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It is about two of these stories daily, people wouldnt read it denim since it is already pinned at the top of this thread where they make the topics at but it is worth a try. Reading is fundamental fellas.

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Yet another person who clicks everything and simply does not read.

"How long will it take to get my sub?

For all Fi subs it is a 3-7 business day lead time. As all drivers are custom made when the order is placed (started the next business day if the order is placed after 12pm). Due to the ever increasing number of daily orders, we have had to change from our initial manufacturing flow process to one that is slightly more flexible and should be stable for the long term regardless of the number of orders received daily.

Once we have received payment (and it has cleared) and the building process begins you will be emailed a tracking number via UPS (Quantum View). It Will say something to the extent of "Billing information received". This means that a tracking number has been assigned to your order, but it has not left the facility left. Please note that the delivery date noted in the email is assumed for same day pick up and is not correct. This will be updated once UPS picks it up and the tracking information will change to "In transit" with the correct estimated delivery date. Delivery time normally runs from 2-6 business days depending on how far you are from our Las Vegas facility."

You are not buying something that is stuck on the shelf collecting dust for a UPS label to be slapped on it and out the door. You are purchasing something that is 100% made to order upon ordering. You also must consider that you ordered during the holiday season (New Years) as well as during CES...which has been going on all week.

Check your tracking information.

:+1: I am sorry but it sounds like you don't even deserve one of these subwoofers..but that's my .o2

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Nick, we should add that to the Fi forum section header.

It is in the stickes in the FI General section.

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Nick, we should add that to the Fi forum section header.

It is in the stickes in the FI General section.

I meant at the top of the page, instead of an image header in the Fi section, replace it with the shipping info.

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along with General Fi, Fi Technical, and Fi General you guys shoould add Fi Shipping or something

then put that in it and all the other shipping info in it, and close it up

that'll be the first thing people will click on when they're about to bitch and moan about shipping related problems, then they'll see it, read it, and hopefully not post about it.

just a suggestion ;)

Edited by mbarber25

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along with General Fi, Fi Technical, and Fi General you guys shoould add Fi Shipping or something

then put that in it and all the other shipping info in it, and close it up

that'll be the first thing people will click on when they're about to bitch and moan about shipping related problems, then they'll see it, read it, and hopefully not post about it.

just a suggestion ;)

That is a great suggestion but as you know people still are gonna want there own answer like there order is more special than anybody else and those rules or guidelines wont apply to them.

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along with General Fi, Fi Technical, and Fi General you guys shoould add Fi Shipping or something

then put that in it and all the other shipping info in it, and close it up

that'll be the first thing people will click on when they're about to bitch and moan about shipping related problems, then they'll see it, read it, and hopefully not post about it.

just a suggestion ;)

That is a great suggestion but as you know people still are gonna want there own answer like there order is more special than anybody else and those rules or guidelines wont apply to them.

thanks, but yea you're probably right, but it'd probably still help a bit.

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You can make something 72 point font and big flashing red letters and they will still miss it and not understand it.

The only way you will make anybody listen is if a little guy locks the screen up and yells at them with a megaphone so they cannot 'X" off of it.

...which might be an idea...

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You can make something 72 point font and big flashing red letters and they will still miss it and not understand it.

The only way you will make anybody listen is if a little guy locks the screen up and yells at them with a megaphone so they cannot 'X" off of it.

...which might be an idea...

I'll lend my voice for a recording.

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you should have a status thread on this forum, where you can write if something is happening or you're waiting on magnets or something and what building time we should expect.

Of course there will be people who doesn't read it and still makes threads / sends you emails, but the rest 90-95% will see what's up and we won't be in the dark.

Because after all, we have paid for subs in advance and I know I like to have control of what's happening with my money.

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You can make something 72 point font and big flashing red letters and they will still miss it and not understand it.

The only way you will make anybody listen is if a little guy locks the screen up and yells at them with a megaphone so they cannot 'X" off of it.

...which might be an idea...

I'll lend my voice for a recording.

:lol:

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