15" fi btl

[vboy720 1]

So i just received my BTL about an hour ago, and since i just bought myself a nice touchscreen sony camera, i thought i would document the unboxing, install, and everything. But since i am a little frusterated with FI right now, i figure i would vent. I purchased a 12" btl back in December, and was 105% satisfied with quality and everything about the sub. I got bored of the 12" so i sold it and now moving up to a 15". But this time around, im left feeling a little doubtful about FI product.

Ill post specs and then vent:

BTL15

DUAL 1 | DUAL 2

Fs: 35.6 Hz | 34.6 Hz

Re: 0.7 Ohms/coil | 1.4 Ohms/coil

Qms: 5.72 | 5.90

Qes: .24 | .22

Qts: .23 | .22

Mms: 256g | 272g

Sd: 810cm^2 | 810cm^2

Vas: 71.6 l | 71.6 l

Spl: 93.2dB 1W/1m | 93.1dB 1W/1m

Bl: 18.3 N/A | 27.2 N/A

Xmax: 28mm * | 28mm *

Rms: 2000W * | 2000W *

Sealed box: N/A cuft | N/A cuft

Ported box: 3-5cuft | 3-5cuft

Sub OD: 15.625

[vboy720 1]

[jonbearsmt 919]

not 21 days to ship.... thay are made to order.... so 21 days from the time you clicked pay.../

pay pal takes a few days to pay.. then your order goes into a list.. as it is first come first serve.. then your sub was built.. then boxed... then ups had to come get it.. then across the us or a few states i dont know where you live....

and well the rest i donno buddy.

[austinaiello 0]

man u have a great sub

be happy with it

the scratches u wont see them onc its in the box buddy

[- Nickelz N Dimez - 0]

Ive never seen this before..

Have ordered twice from them, maybe its just a mixup somehow?

[vboy720 1]

I live in cali. Vegas is 10 hours away. Took two days from ship date to get to my house. Either way im not really concerned about how long it took, I just get very excited when I order anything from FI so I guess minutes feel like hours.

[justin smith 0]

it does look a lil beat up did the box look messed up at all when you got it. i work at fedex groung and i know you can just print off another tag and put it in another box because of some package handlers mistake. i hope thats not what happened to you, have you hooked it up yet?just the chance you take buying online

edit: by absolutely no means bashing Fi

Edited April 1, 2009 by justiin smith

[mdexxxiv 1]

Seeing as it's built to order it does take some time. I waited 2 1/2 weeks for my 18 but it was well worth it. Scott and Nick are working with a skeleton crew in LV but look at it this way: For $500 you get a custom built sub that is way above anything else out there for 2-3 times the price. I'm ordering 3 more of these 18's in the next 2 weeks. Enjoy it.

[vboy720 1]

dont get me wrong, I love FI and the BTL line. I brag about my sub 24/7 and continued to impress people when I had my 1 12" and people thought I had 2 12's or 15's. Its just this time around, I dont have that same great feeling about the sub as I did the first time around. If you look at the second to last picture, you can see that somehow they f#d up the area when they tried to drill the holes. That wasnt the only messed up whole, but I figured you can already tell how much damage has been done. I wouldnt mine 1 scratch, or even 2, but it is countless how many flaws i can find on my sub. It literally is covered all over with dings and scratches.

[na_rsx 1]

thats a sexy sub, not sure about the cosmetic flaws, but once you put it in and start pounding you will forget all the little things.

[pear_b 1]

get over the cosmetic flaws, stop being a baby because im sure it bumps just like every other one, just because yours aint "perfect" take it up with FI ina private email, dont have to let us know based on the appearance of the woofer.

[Adrian_D 520]

Moved to subwoofers section since it isn't actually a review.

To the OP, choose a more detailed topic name in the future.

[mccleery3 166]

I agree that you probably should've taken this up with Fi before putting anything up on the boards. I say give them a chance to either explain or replace the cosmetic problems....I doubt any of those have any effect on the performance of the sub.

[pd8731 0]

I've been waiting since mid January for my 15" BTL to come back from getting replaced. To be honest, they really don't care about the individual customer. If I stopped buying from there, there's a lot of people that still would and Fi wouldn't skip a beat. It's sort of a soup nazi situation. The product is great, but trying to acquire it is like pulling teeth.

[Dangerous10k 0]

So how does the BTL sound in person does it sound decent or is pretty much strictly SPL?

[vboy720 1]

(same post as i put on stevemeade board)

******UPDATE*********

So i was gonna wait to give you guys the update, but since i havent been here in awhile and see how much attention this post has gotten, i thought i should update you guys now.

The day after my last post, Scott emailed me the next day. To make a very long story very short, He was extremely helpful and is sending my out a new unit with a return postage for the other. He kept in touch with me and provided extremely good customer service to see how I wanted to handle the situation. My sub is still on the way, but based on the way Scott took care of me, I am definately reminded why i first chose FI audio. They have excellent customer service. Im suprised why there not on jd powers and associates ranking for customer service. lol

Anyways, I can hear how all you guys say its not a big deal, but to me it is. When i bought my first FI sub, It came in perfect condition, so i had a standard i was expecting the sub to be in. The sub i first received was definately not anywhere near the condition as my first. And yes i do work hard for my money, so everything counts to me. Lets say i was to resale the subwoofer without the box, and my customer was to see the damage done to it. He might not necessarily believe me when i say "oh FI sent it to me that way...." You guys might not care of your stuff looks, but i am definately a perfectionst.

Back to the subject. I just want everyone to know how great a guy Scott and the FI team are. They got in contact with me extremely fast, provided excellent customer service, that exceeded my expectations. If you are deciding between Fi and maybe another company, i think you should put serious thought into FI just because you know they are going to have the customer service to back it up.

I plan to post NEW pictures of thew NEW sub, once i get it.

Oh and to those who think i shouldnt of posted on the forums, I apologized myself to Scott about posting on the forums, but he actually said it was a good thing i did, so that customers can actually hear about other peoples stories. And venting on forums kinda acts like the police towards the FI customer service. It makes them strive to provide good customer service.

[suprefly 0]

^+1.....on everything lol