Going to say it again...

[sundownz 197]

SENDING AMPS IN WITH JUST THE COSMETIC CARTON IS NOT OKAY - NOT EVEN IF YOU WRAP IT WITH BROWN PAPER OR A LAYER OF CARDBOARD.

</rant>

Seriously... I don't pack them inside another box for my health. You MUST have the extra padding on the ends. MUST MUST MUST.

UPS / FEDEX / DHL / USPS WILL DAMAGE THEM.

http://www.sundownaudio.com/warranty.html

"In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return!"

Okay, I'm done for real this time

[P-Dizzle 1]

Damn amateur's.

[sundownz 197]

It is in the warranty text... but I know someone is going to get mad when I have to charge them for poor packing.

It ALMOST happened today... but dB-R came to the rescue for the customer.

[loudcav 1]

anyone who throws the amp in the cosmetic box and calls it a day and ships it off that way is an idiot there is a reason why I usualy keep the packageing that Jacob sends it in. what is it going to take for people to get that? perhaps Jacob will have to post names to embarass these folks into packing right

[sundownz 197]

Had to vent a bit - going to close this thread as I'm not trying to embarrass anyone but I got pretty frustrated this morning