Please reassure me, Scott, Nick or Shawn

[cx-7heaven 7]

Last week I sent my Havoc 18 in for warranty. The only reassurance I need is that the diablo drive address is correct for AA warranty service.

Thanks

[nick_19 1]

That is where I sent my sub and it got fixed and came back good as new!

What went wrong with it?

http://www.ascendantaudio.com/support/

Edited September 22, 2008 by nick_19

[cx-7heaven 7]

Banging and rattling, started the day I got it. I think maybe a misaligned coil/suspension.... something like that.

Yes, thats where I sent it.

Edited September 22, 2008 by cx-7heaven

[nick_19 1]

Then yeah it's the right place!

That's really weird. Least it's under warranty. Good luck.

[Fi Car Audio 64]

No we just moved from that warehouse to another in the same complex. I know the guy thats now in that space so he normally forwards anything that goes there to us. What shipper did you use, and do you have a tracker for it? We will find it and get it checked out ASAP.

Thanks,

Scott

.... our fault as we are working on the new site and havent updated the address on the old site. All dealers got the info, but not customers.

[cx-7heaven 7]

It arrived wednesday via ups. Tracking number was

1zf621530392299544

Please let me know when you have it!!!!

Thanks

Rob

[cx-7heaven 7]

Any word on this??

[Fi Car Audio 64]

Should be good to go tomorrow. Ill forward you the tracker when it does.

Thanks,

Scott

[cx-7heaven 7]

Thank you very much, Scott.

Rob

[cx-7heaven 7]

Any word on this? It's been 12 days.

Thanks

[cx-7heaven 7]

LOL nevermind......... It just showed up. BTW, thanks for the sticker as well;)

PS: Scott, can you tell me what was wrong with it?

Thanks

Rob

[nick_19 1]

You'll probably have better luck emailing Nick.

Scott is sooo busy and hardly ever is able to answer emails like that.

Nick responded to me in like 5 minutes ha.