Broke BTL Fi can you help?

[shortyg83 0]

OK so the other day I was showing off my BTL to some friends. Gain is set correctly with dmm, and about 10 seconds in to a song the sub makes a weird noise and then freezes. Well I am thinking I fried the sub and Ill need a recone kit, which made me upset to start with because I only gave it like 2400wrms. Well I take the sub out of the box and what do i find? Not a burnt coil. But a broken magnet on the motor. The magnet is litterally cracked and pushed in and caused the coil to scratch and get stuck. What would cause this? And how can I get it fixed. This sub was never abused.

[fbi90909 0]

i'm sure your sub will be warrentied. it is possible that the sub took a nasty fall in shipping and created a weak point in the motor and after time and pressure it finally gave out. either that or you dropped it but i'm not pointing fingers at anyone.

on a side note can we see some pics? i'm interested in how the magnet looks broken up on that motor.

[NDMstang65 403]

Wow...that'l be the first one of those to happen. Could you snap some pictures of it?

Thanks!

-Nick

[Thewes 2]

Wow...that'l be the first one of those to happen. Could you snap some pictures of it?

Thanks!

-Nick

Actually it happened to my BL, but it was determined it happened during shipping. Scott still took good care of me.

[NDMstang65 403]

Hasn't happened to a BTL though