Fi has GREAT Customer service

[rastaman 0]

I ordered a BL on the weekend, and got an answer on Sunday. I live in Canada so I can't order off the website. I ordered my sub(10" BL) and forgot to state the impedance. So in the email back he tells me what it'll cost, and asks me what impedance I want. This is Scott BTW. I tell him D1, because I was in a rush and completely blanked. Ever done that?

I'm at work thinking "you cant wire d1 to 1 ohm..." kind of freaking out. I get home, email Scott, get an answer that says "we already started, but we'll just put the motor away for the next order. no problem."

How SICK is that? C/S at it's pinnacle right there!

The build will probably start next week while I'm off work for my wisdom teeth so I'll take pics and toss em up here for you all to either enjoy or laugh at!

In conclusion:

Fi Rules.

[jmenace 0]

damn thats great right there i love all the satifed people definately makes me more confident with buying from you guys

[NDMstang65 403]

Thanks man!

[soundmekanixdan 0]

X2 on the great customer service from Fi, i wont go into details of my own experiences, but lets just say I wouldnt go anywhere else but Fi/Ascendant for subs...period!