GREAT CS from Fi Car Audio

[George 0]

had some broken tinsel leads on a btl.

no warranty on these subs, im the 3rd owner, sub was even reconed by someone else before i bought it, and damage had all evidence that looked like user error on my part (which wasnt but i can guarantee you kicker, RF, eclipse etc would use this to save on warranty costs etc)

and yet Scott STILL sent me 4 brand new tinsels for the BTL. no cost to me, no shipping cost....nothing.

Scott gives a **** about his customers :fyi:

-George

ps scott and the fi crew: ive told everyone that i know that is into car audio about you. and i have bought 2 18's bl's and have gotten my buddy to buy 2 as well. i have no intention of straying from Fi products, and CS is top notch

Edited October 25, 2007 by George

[eclipsepb25 0]

it never cease to amaze me how many things i hear like this about Fi.

[George 0]

ok heres a little update.

the first set of tinsels was lost in the mail. im assuming because of the fires in the SD area. scott sent me another set for free, and they arrived today.

the ****ing guy included 2 big ass free stickers too. WTF? he sent 2 sets of tinsels out of his own pocket, asked for no money for the product or shipping AND threw in 2 stickers.

you wont find that from any other company...i guarantee it

[Fi Car Audio 64]

Thanks for the kind comments... We try

Let me know if you have any issues getting things set up correct.