problems

[ladi3sman55 0]

ok so when i power my amp all that happens is the subs hit at one tone and thump at the same tempo the whole time.. it does not go to the beat of the song and also does it when the song isnt playing. my amp has both lights on (red and green) it is a cadence sounds txa1000d. i bought it brand new from their site so it has the 2 year manu. warranty. Should i take it back or is it trying to tell me something?

here is the amp: http://www.cadencestore.com/ProductCart/pc...uct=380#details

i read the manual and what i read didnt help or solve the problem.. i will email cadence in a few minutes.. but from what i have experience from them their cs isnt the greatest.. i have emailed them other times and have yet to recieve an email back.. hopefully they will answer this one tho.

thanks in advance for the help!! if you need to know anything else about the problem let me know..

ps: i dont have a dmm at my disposal right now so i cant single out the problem but my guess is the amp is going into protect b/c the rca's arent giving them power but idk if that would cause this problem.

[///M5 2,833]

I'd go get a cheap DMM to measure all your connections before assuming the amp is dead.

[ladi3sman55 0]

well i borrowed a dmm from my school and i have power everywhere.. my ground is great and i honestly dont know what else to check or do other than send it back

and cadence still hasnt answered my email.. so much for their great cs..

[Tirefryr 1,742]

They've got an 800 number; I'd try the phone before email.