You'd ignore an email saying "I want to buy your product, but this is a big deal about me ordering. Send me pics and I will order."? I hate to think what will happen if something goes wrong and I need some customer service. I haven't even purchased the product yet. It's not like I don' already have a couple grand of car audio stuff laying around. ANY other company I have emailed has been responsive. Even if it took awhile. From focal to dynaudio. they have a new email its
[email protected]