Thanks for the replies, I did some looking as suggested. It seems he's a focused business man, I didn't look at any interactions with customers or anything that deep just read about his company, schooling, etc. So my opinion would be he is focused on bottom line and not as much about relationships in the community or customer loyalty. Sounds like a few other people I know, so I can understand the frustration, and no I wouldn't like doing business with this person. So thanks for the tip.