DJL

It should be under the magnet cover.

2.2 net cubes per sub (HDS212) works very good in most applications. Our Q1200 amp works great on a pair wired to 1 ohm. dj

Go to Soundqubed's homepage and click on the "Tech Questions" button at the top of the page. Select "amp setting" from the dropdown menu.

The HDS312 works great in a 2 cube net box tuned 36-38 Hz.

No basket changes for the 18" subs.

The HDC series and HDS3 series will now use the same basket we use on the HDS3 series. The HDS3 basket costs us the same price as the HDC basket we were using. It has the same or better cooling capacity, excursion and strength as the HDC basket we were using. This allows us to stock one less basket. If we wanted to save money we would have used a stamped basket on the HDS3 series or a cheaper cast basket. We also wanted a more uniform look between the HDS3 and HDC series. We buy baskets in very large quantities so it does give us the benefit of higher volume price discounts from our supplier when we can use the same basket on both lines of subs. dj

Orders received before noon usually ship same day if in stock. Orders received after noon normally ship the following day. Items on back order we try to ship within 3 days when restocked. dj

We have been shipping 100's of back ordered subs this past week. If you were told your subs shipped Monday then they were shipped Monday. If you were told we would begin shipping back orders Monday your subs would be shipped in the order the order was received. Please call or e-mail our order desk and you will be taken care of. DJ

I registered on this forum in 2008 under the screen name Audioque and will continue using the screen name. Our tech and sales reps post under the Soundqubed screen name. I started Audioque in 2002. We changed the name to Soundqubed a couple of years ago to avoid a lawsuit with another company who thought the Audioque name was being confused with their brand name. Nothing has changed with the company other than the name change and logo.

Box sizes can be found by clicking on the "Tech Support" button at the top of our home page. Ideal box for the 15" is 4.5 net tuned 34-38 Hz.

Box sizes are listed under the "Tech Support" button at the top of our home page.

It will work fine in that box and power. It can handle more power but will work fine on that amp.

Way back when I first started Audioque, we have been in business over 11 years, I sold Shizzon a HDC3 and two AQ2200D amps. At that time we built the subs in house and machined our own motors. We QCed every sub and amp before shipping but as luck would have it Shizzon's sub had a dead coil when it arrived at Sizzon's. I had him send the sub back to us and we found that a lead wire had come in contact with the basket and shorted out. We were using "direct connect" leads and the clearance between the lead wire and basket spider landing was very tight and we found the lead wire on that sub could come into contact with the basket if the sub was subject to being handled rough or bounced around in shipping. We corrected the problem on the production line by encasing the lead wire with insulation in the area of the spider landing and sent Sizzon a new sub under our warranty.. We received no more complaints from Sizzon regarding the sub. That was the one and only sub to have that problem. In addition I wanted to know what allowed this defect to happen to begin with. I found that the basket we were using was difficult to work with in the production process regarding the placement of the "direct connect" lead wires. The best fix was to change to a new basket design which took care of the problem. The HDC3 series sub has proven itself to be a very reliable and durable sub over the past 11 years and has set many records in competition. We continue to upgrade the sub with the latest improvements as they become available. We use the best parts and production methods money can buy. We service what we sell and offer drop in recones for all of our subs at very reasonable prices. We also sold Sizzon two of our AQ2200D amps from the very first production run. When I decided to get in the amp business I relied on what I had learned from the Digital Designs side of our business. I went to what I thought was the best Korean amp manufacture available. I wanted to begin with two class D mono amps. One in the 1200 watt range and one in the 2000-2500 watt range. I gave them an open check book. I insisted on the very best of parts, heavy heatsink tooled to our design, and for each amp to have a factory "burn in". It's expensive to have amps made like this but we were "factory direct" sales only and had no "middle men" to pay so manufacturing price was not a problem. We could pay for the best and still sell at very affordable prices. We offered the AQ2200D at a very good price and the first run of 200 AQ2200D's sold like hot cakes. Out of this first run of 200 amps we had only two amps come back and as luck would have it they both were Sizzon's. That was a long time ago and to be honest I don't remember all the details but I do remember the amps went back and forth a couple of times with Sizzon claiming the amps were defective and our repair person claiming it was enduser problem. We repaired the amps and or replaced them. Long story short Sizzon was not happy. I did the best I could to make him happy, told him the short in the sub was our fault and replaced or fixed the amps. He has bad mouthed us on many occasions and the story gets better each time I read it. Truth is we sold him a sub that was defective, we replaced it. We sold him two amps which when we got them back from him were toast. We replaced them. I will assume they were defective when he got them. Our family has been building subs both as an OEM builder for others or building our own products for over 25 years; we are not new kids on the block. We try our best to make the customer happy but every now and then it's impossible. If we make a mistake all we can do is admit it and try to make it right. We do our best to make sure it doesn't happen again. dj

Call DJ at Audioque, 417-859-6025, I will walk you through the set-up.

So it wasn't your amp after all, glad you found your problem