NDMstang65
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Content Count
4,860 -
Joined
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Last visited
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Days Won
39
Everything posted by NDMstang65
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That's..not right. If you ordered two it's common for one to come a day or two behind the other one. Please email me your order number and I will figure out what is going on.
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We ship whatever we can get out that day, some times they do not go together. Some times they get separated at UPS as well.
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I will get you a label emailed to you tomorrow so you can return the sub and we will get you a 15 going tomorrow. My apologies for this as it was a mixup in the shipping department.
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I don't have an email from you, please email me so I can get this taken care of ASAP. Nick at ficaraudio.com
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I just noticed I don't have your name and shipping address and phone number to make you an invoice. Please email it to me directly [email protected] Thanks!
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No paypal processes all of our transactions. Your best bet is getting a pre paid card and load money on it.
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Email me your order number (looks like I-XXXXX/00) and your information and we'll get it taken care of. Definitely sorry about that one.
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Watch the video...explains everything in great detail.
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I just got internet access 5 minutes ago. It's been out since Thursday..trying to catch up and I will email them ASAP.
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Patience is a virtue.
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Stop freaking out. It is gone. It takes every single package over night for the servers to update in the system. Check it in the morning, if it does not show up then I will call our rep again.
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Relax, stop freaking out. It left yesterday evening..sometimes it takes a bit for UPS's system to update. Talked to the rep..it is on the road.
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Should be able track it now.
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Will be on the phone with our UPS rep when they open up and see what is up because it's definitely gone.
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We do not send you a tracking number. UPS Quantum view does. Everybody gets a tracking number to the email address that you entered on the website..if you entered it wrong then you obviously will not get one.
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Ok I will email them an invoice in the morning.
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Just about all of them are gone..I think we've got 13 that are set to go today. Thanks for your patience!
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with or without a space? did you just have standard insurance on it or did you pay for more?
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Email would be easier..do they have one?
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Probably can..you'd have to send it in though as I do not know the geometry of that basket.
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If it still works and doesn't make noise when you play it without your hand on it you do not need a recone.
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No idea..our normal driver will probably come inspect it. They know where we are.
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Typically they look at both.. But if it says that they packed it then they packed it.
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That packaging is gone...we don't keep that bullshit laying around because it was trash...putting nearly 70lbs of speakers in some packing peanuts in a single wall box is comical to say the least.
