Interesting. My experience was quite the opposite. I switched back when it was Cingular. AT&Ts reception at my house is perfect, most other carriers you have to go outside. Even overseas I have no issues. I rarely have no service, and customer service has been exemplary. It is nice to speak with someone on the phone who speaks English as a first language. It all depends on your service area. Look up coverage maps for the areas you visit. I'll post more when I get a chance. Correct. In Texas, unless you live in one of the major metro areas, Verizon and AT&T are pretty much the only choices.