i have kept in contact with FI about my sub and so far i have been receiving prompt emails. the last email i sent was about 2 and a haf weeks ago, and was told they were waiting on the steel but they should have received it within 2 days. i figured since i ordered a shirt and some decals that may be the issue? i decided to post on here incase there are other users still waiting. please dont take this as a bad review towards your customer service because i am content with the prompt email responses. i just like keeping in touch, so i wont end up waiting 10 months like other users due to miscommunication