eurodre

I have contributed to customer service by answering your emails AND pm's. Side note, your order has tracking and is shipped. As I have noticed and it's already on it's way and like I said I wasn't aware of the fact that the subs are built to order either way no further complaints here

I wish I knew as much about the sub as you guys do, next time this information presale would be preferable At least it's clear that the forum members are able to contribute to the customer service so thanks for the reassurance

According to what has been said in here this long of a wait is NOT usual

I'm in the same boat as well and I'm not really pleased with how things are going. Granted SSA is not at fault for something a manufacturer did not ship but isn't it their responsibility to inform customers that the one of the most popular subwoofers being sold by them is a little backed up at the manufacturer? I am not being unreasonable in suggesting that SSA is at fault but when it comes down to it the money went to SSA immediately and the product was delayed to the customer, does that seem right to anyone? I would have gladly ordered a week later if there was some kind of notice given BEFORE the sale that shipping is backed up. But this is not what happened and now some of us are stuck with nothing in our hands except for "We'll check on it". I have encountered many vendors who allow for the transaction to go on without knowing the status of the product they are selling. Not really a good first impression as I have received personal references. However I've heard good things about the sub and can't wait to have it.

so should I expect at least a 4-5 day after the order is placed to have it shipped as well?