I ordered a Sundown SA-8 just last week and received it in 3 days. I also got e-mails from SSA every time something changed with the status (received, processed, shipped), I must say SSA is one one the best companies I have ordered from online. With that being said, I have to assume that they are probably a little backed up at Sundown as the 12's are probably one of their more popular items. You should try and work things out by e-mail with the company before you go posting in their forum about how horrible their shipping is. Patience is a virtue!