Alright, so months ago I blew my subwoofer. It was still under Fi's one year warranty though so finally, on December 2nd, I sent it in for warranty repairs (with all proper contact information and everything filled out). I contacted Fi shortly after this inquiring how long it might take for them to get the subwoofer back to me. However, this question was not even answered and I simply received back something along the lines of them saying they were very busy and had not even had a chance to look at warranty items (which was understandable considering my sub should have just arrived there maybe a few days before this and since it was right before Christmas). Now here's where my frustration begins. Since then, I have e-mailed them twice again to find out the status of my subwoofer, once shortly after Christmas and once maybe 5 days ago. I have heard no response to either e-mail and no contact has been made about my subwoofer. I sent it in a month and a half ago now and I figure the least they could do is call me and let me know what's going on and about how long it will be till I see it again. I was trying to be patient, but I think at this point I have the right to be somewhat frustrated. I love the subwoofer, but I am not too pleased with their customer service quality. Not really sure what I should do since they don't have an evident phone number to call and contact them. Anyone else have a situation like this with Fi?