Where to start..... Yes I'm new here but that doesn't mean I'm new to the internet, online forums, owning a business which many of you probably don't have (this is an assumption but the fact is not very many people have owned or started one)! I spent 7 years in the Marine Corps, graduated from college, own 2 homes, own a business and I'm trying to get into law school at 30.....i'm just a first generation American poor boy from LA, raised by a illegal Mexican immigrant mother....so trust me when I say "I don't give a f**k about getting anyone's respect"! I earn mine.... Keep in mind we've got men fighting two wars and dying, being permanently disabled or injured so that we can be here on our computers arguing about some petty a** sh*t, that's where I'm coming from. @Godsmack Your post wasn't IMO constructive at all! You never mentioned any specifics about the problems you were having or what they should do to resolve them.....instead you stated "why did f**king by the company" and "But its bulls**t to sell to someone who seems to think that this is fun and games", how does any of that help? As a consumer yes I want to know if a company has bad service but give me your first hand experience not the cheap shots you're taking. On a side note thanks for keeping it civil and not resorting to any kind of verbal assault.....we can always agree to disagree that's what makes this country great!