mendezm9

Got the alt installed, everything else fit perfect. Now that its been in for a couple days I have noticed something else. I was expecting to lose some fuel efficiency after reading a couple other threads but its actually gone up... Used to be around 19 since changing it out the reading has hovered around 21.5 miles per gallon.

Thanks for the quick reply. If it is not tapped I will go ahead and do it myself. Would really like to get it installed as I've had it for a while now and haven't had a chance to.

So I finally got some free time to install my alt. Got my old one out and while looking at both of them I noticed that the hole for the bolt on the bottom side is was smaller than the one on the oem alt. The bolt is a 15 but is way to think for the hole on alt is more about an 11 or 12. I need Kyle or Robbie to call me and let me know what's the next step here... Do I need to send this back? I was hoping for no more issues after it took so long to get it but I guess not. I tried calling the number I have for Kyle- (951-602-5378), no answer, tells me Kyle is busy. Alt is for a 2004 Chrysler 300m special. My number is 515-745-8344 I did think about taking it somewhere local and getting that whole made bigger but I don't want to get screwed later on by having them say I changed the alt so I am responsible for anything resulting from that. Factory Alt 270XP- The black bolt is a size 15 and that hole is more like a 11 or 12. Also the plug is not the same spot. I realize it could just be in a different spot not affect performance but after all I went through, I'm wondering if they just sent me something to shut me up for a while. Is that actually suppose to be on the side or is it the wrong alt?

I got my alt today. wont be able to install until next weekend though. One thing I was wondering about is that i thought alts came with test sheets so we could see what we could expect from it at idle. there was no such sheet in the box...

Miguel, you were NOT lied to, you were given the best information we had that WE were given. Us lying to you COMPLETELY different than giving you the best educated guess on a timeframe based on what we were told. I do not appreciate being called a liar when that's not the case.. For what it's worth, your alternator shipped today as I told you most likely it would and you will have it next week.. Thanks again for your business and your patience.. Rob I spoke with Kyle on May 3. It was then that he told the alt was done and was just waiting on the bracket before it could get shipped off. I repeated the statement and asked just to make sure, he said the bracket was the only thing holding it up. A week later I post on facebook, whoever posts up said that nothing was done a week ago but now the alt is done now and the bracket was the last thing needed. I was lied since I was told the alt was done and was just waiting on the bracket then a week later I am told nothing was done a week ago but now it is and the bracket is the last thing needed. I do not appreciate paying 600 dollars for an alt which I am told by Stan, Kyle, and you is in stock and then getting anything until 9 weeks later. Like I stated before, I was never looking for a refund and I was not wanting to put any other alt in my car. I would not have minded the wait IF I was told that from the beginning. I got responses from all three of you, confirming the alt was in stock, before I put my order in to try and prevent exactly what happened. At this point, knowing the alt will be awesome, I would still consider my experience with DC Power as negative.

This is now the third time I have been lied to by DC Power. Spoke with Kyle and he said 3 days until I got my alt and that was a week ago. I waited a week since he said that would be the longest I would have to wait and still nothing. I want my alt. I paid 600 to have an alt in 2 weeks its been 8. Please contact me either here or Kyle has my phone number.

Any update? It has now been 7 weeks I believe. Hadnt posted anything since Kyle said Rob would most likely give me an update on Tuesday or Wednesday of last week when he was back in since he was supposedly working on it. Have not received an email or phone call from anybody at DC power. It has now been a week since then and still no new info.

Any updates?

Did talk with Kyle, basically he doesnt know the status until Robbie comes in. My question of why it was never mentioned it still needed to be developed still went unanswered. I understand one person there making a mistake but all three stated parts where there and it would be built as soon as they got caught up. I had heard good and bad stories about DC. I guess I was hoping for things to have gone a bit smoother than they have. Will be updating this as I receive info.

Miguel Mendez in Des Moines, IA Alt is for an 04 300m.

Yes, I did get you voicemail. You said we were looking at 1 or 2 weeks though and that was 3 weeks ago. You now say a month. Is that a month from when the phone call was made three weeks ago or a month from now? When I submitted my ticket I got a reply from both you and Robbie. Robbie said parts were almost always in stock and there wouldn't be any delay in shipping. He never said anything about parts needing to be developed. I am not looking for a refund just my alt which I thought I was getting three weeks ago.

Ordered a 270xp alt almost 5 weeks ago for a 2004 300m. Was told there would be no wait but you were behind 2 weeks so I should get it once you guys were caught up. Two weeks went by and I got a phone call from Kyle saying you did not have parts in stock and were looking at 1 to 2 weeks. It has been two weeks and now on to the third. Have sent multiple emails that have gone unanswered. Robbie did reply via pm that he would look into it but have not heard since. Just wondering what kind of time frame I am looking at right now. Thanks