while waiting for your subs from FI understand what they are doing. you ordered a CUSTOM sub built to YOUR specs. can you order custom cut wheels for your car and have them in a week? they are a big company that has thousands of these custom subs a week. busy people I dont think its the time that is killing him its the part of no communication and that is key for a professional company with customer service. I have custom wheels and within a business week I had a phone call with updates, its common courtesy. It shouldn't matter how big the company is, that is called making an excuse. yessss my point exactly. i dont mind the wait other than i want them really bad, its just common courtesy. when you spend almost $800 you would expect some sort of communication with the company letting you know where they are in the process and if theres any hold ups.