Customer Service seems to be a bunch of fags this week. Between Kyle at 'DC Power' talking to me like I was 10 and this is my first week on the planet, ALL the way to the D-bags at 'ATimeMachine' telling me my CC address and my mailing address don't match. Installed my alternator 6 months ago and had no complaints. I praise DC Power any and every chance I get. Belt started sqeaking about 2 weeks ago so I check the belt and the case was broke around the mounting ear. No Problem, I understand things break. I just need the thing fixed. I didn't really even expect the warrarty to cover the problem. SO I call DC Power on the phone and Say " I need my alternator serviced" . Kyle asks "whats wrong with it?" I tell him "the case is broke around the mounting ear" The VERY next words out of his mouth where "YOU BROKE IT INSTALLING IT, it will cost 100+ shipping for the case and bearings" Then tells me because of how thier case is manufactured that it DOES NOT CRACK, will only break. SO at this point I start wondering how I broke the case 6 months ago and it only seperated now? SO I ask, and once again get talked to like I was 10. Anyways, he proceeds to tell me that he had a customer the other day that had broke the pivoting ear apon install due to tourquing the pivoting bolt before tightening the belt. WELL I AM NOT THE DILDO FROM THE OTHER DAY. I am a guy that was raised in a diesel mechanics shop my father owned and I put in serious time working on automoblies. I DON'T mind paying to get my alternator fixed, and am NOT trying to shit on DC Power. I HONESTLY just want it fixed right and not hastefully cause they think I am ignorant. (which is how I was treated) Anyways I am just sounding off about CS, 'ATimeMachine' is a whole nother story. instead of changing the mailing address I had given them, the wanted me to call my CC company and change it with them. COME ON GUYS my card has had the same address for 10 yrs. BTW it was because I entered "#" instead of "Trlr". FUCKING DILDOS obviously are doing good enough that they DIDN'T need my money.